INNOVATIVE PRACTICE FORM

Name:Darryl Glover, PharmD.

Address: 833 South Wood Street Room 164 (MIC 886) Chicago, Illinois 60612

Phone #: (312) 996-1062

FAX #: (312) 996-8525

E-mail/Information service: dgglover@aol.com

Briefly describe innovation:
The Pharmaceutical Care Center (PCC) is an ambulatory care pharmacy that fully integrates clinical and distributive services. The distribution/product work flow consists of 1-2 (STE) technicians and 1 pharmacist aided by an Optifill II Automated Dispensing System by Baxter Healthcare. The clinical work flow is staffed by 2-3 (STE) pharmacists that assess patients medication therapy for efficacy, toxicity, and compliance as well as educating the patients about their medication therapy. Three hundred and fifty prescriptions are filled per day and approximately one hundred and sixty six patients are seen per day. One hundred percent of the patients are counseled/assessed. The goal of this practice is to be a model for community pharmacy practices and to demonstrate how pharmacists can change their focus from product oriented to patient care.

Method of Reimbursement:
Currently reimbursement for cognitive services is not directly occurring due to the fact that 80% of the patients are Medicaid and pharmacists can not bill for cognitive services. However, some pharmacists in the clinic are billing under the Physician's Provider Number.

Is documentation required? Yes

Specialized training required? Yes
All pharmacists except one, who has 20 years of experience, are primary care residents or fellowship trained.

Software/instrumentation required? No

Note: A full description of the Pharmaceutical Care Center is in the 8/15/95 issue of AJHP, Lewis RC, Carter BL, and Glover DG, and Hutchinson RA.

Interviewed by: Gina Creech