INNOVATIVE PRACTICE FORM

Name: JAMES WILLIAMSON
Address: PHILADELPHIA, PA
Phone #: (610) 789-3400/ HOSPICE PAGER (215) 842-8698/
EMERGENCY PAGER (215) 842-8192
FAX #: (610) 789-2936

Briefly describe innovation:

This pharmacy is a regular retail pharmacy that sells pharmaceutical products. It does not carry tobacco products, gum, or candy. There are sixteen people employed who are required to undergo a technician certification course and pass an exam for practice in the field. The business hours for the pharmacy are Monday 9am-9pm; Tuesday, Wednesday, Thursday 9am-7pm; Friday & Saturday 9am-4pm, Sunday 9am-2pm. The innovative practice has been established for the last two years. It involves Hospice Care for the patient with an emphasis to chronic illnesses such as asthma and diabetes. The pharmacy does medical check-ups for the patients, and counseling of patients for the illnesses is done on a group type of setting. They call each new patient for follow-up care. In order to keep up with the innovative practice, the patients profile records are stored on a specialized software program. The pharmacy also has a 24-hour hospice care emergency line for dispensing any medicines or for any emergencies. It is a pager number.

Method of Reimbursement

Payor(s): Hospice, third party insurance companies, private pay by patients.

Reimbursement rate
There is not much reimbursement given for the services that are provided by the pharmacy. The reimbursement rate is not set, it depends on the services provided.

Is documentation required? Yes
The pharmacy will document the procedures for any reimbursement.

Specialized training required? Yes
The technicians working at the pharmacy are required to pass the exam for the pharmacy technicians.

Software/instrumentation required? Yes
Software program is used to maintain the patient profile.

Interviewed by: Shetal Patel